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Dr. Alice Christie's Research Tips: Online Survey Tools

 

There are a number of online tools that enable you to create professional online surveys quickly and easily. These tools are helpful to researchers wishing to:

  • streamline data collection
  • collect data ELECTRONICALLY
  • eliminate the need for transcription

They allow you to create numerous types of questions including single choice, multiple choice, ranking and rating scales, true-false, matrix questions, essays, and more.  Most have a FREE version. To access advanced options, however, you can get a monthly or yearly subscription for a nominal fee. Paid subscriptions allow you to:

  • create surveys with an unlimited number of questions;
  • customize the path a respondent takes through your survey;
  • ensure that you receive a response to essential questions;
  • add a logo;
  • increase response rates by creating custom popup invitations;
  • redirect your respondents to the page of your choice once your survey is complete;
  • share your results without giving your respondents access to your account; and
  • download your results to Excel or SPSS for further analysis.

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Online Survey Tools Comparison Chart

 

FEATURES
Types of Instruments and Questions
Polls
Yes
Yes
Surveys
Yes
Yes
Yes
Yes
Forms
Yes
Question Types
11
20
Multiple
15
Question Support
Language
Full
Any
40
Question Validation
Yes
Yes
Yes
Question Randomization
Yes
Yes
Yes
Skip Logic
Yes ($)
Yes ($)
Save as PDF
Yes
Yes
Insert HTML
Yes
Yes
Yes
Yes
Data Collection
Collection
URL/PopUp
URL/Email/PopUp
Email/PopUp
URL/Email
Simultaneous Collection
Multi
Yes
Block Repeater
Yes
Yes
Time Constraints Possible
Yes
Yes
Yes
Yes
Viewing Results
View Results
Real Time
Real Time
Real Time
Real Time
Analysis
No/Yes ($)
Yes
No
Yes - Extensive
See Individual Responses
Yes
Yes
Filter Responses
Yes
Yes
Yes
FEATURES
Downloading and Sharing Results
Download to Excel, SPSS
Yes
Yes
Yes
No/Yes ($)
View Results as RSS
Yes
Yes
Share Reports/Results
Yes
Yes
Yes
Yes
Appearance
Templates/Skins
14
50
10+
100
Custom Themes
Yes
Yes
Yes
Yes
Custom Logo/Pictures
Yes
Yes
Yes
Company Information and Branding
Linked Back to Vendor
Yes/No ($)
Optional
Yes/No ($)
Optional
Company Location
Irelend
Portland, OR
Tampa, FL
San Francisco
Date of Origin
1999
June 2006
1999
Toll Free Phone
No
NA
NA
800-316-0662
Hours of Operation
M-F
9am - 5pm GMT
24/7
Email
24/7
Email
1:00 AM - 6:00 PM PT
FEATURES
Cost and Limits
Cost
$0
$20/month
$99/month
$0
$20/month
$200 Annually
$0
$9/month
$199/month
$0
Edu:$350/yr
Pro:$599/yr
Number surveys per month
Unlimited
100
1000/month
Unlimited
Unlimited
Unlimited
Unlimited
Questions per survey
10
Unlimited
Unlimited
10
Unlimited
Unlimited

100

Unlimited
Unlimited

Total responses per month
100
1,000
10,000
10
Unlimited
Unlimited

100

Unlimited

Unlimited

Customer Support
Customer Support
Email
Email/Phone
Email/Phone
Email - 1 Day
Email - 4 Hours
Email - 4 Hours
Email
Email & Phone
Tour/Help
Tutorials

 

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